Verify Before You Pay
Most payment fraud succeeds when urgency bypasses verification. Never approve bank changes, payout redirects, or “urgent exceptions” without out-of-band verification.
The 4-Step Verification Protocol
- Pause: Flag urgency, secrecy, or last-minute change requests as high risk.
- Verify out-of-band: Call a known contact using a trusted number already on file (not from the email request).
- Require dual approval: Two-person approval for any bank-detail or payment-destination change.
- Log evidence: Record who verified, channel used, timestamp, and approval decision.
High-Risk Triggers (Always Verify)
- Vendor bank account change requests
- “Pay this now” pressure with unusual urgency
- Invoice amount/account mismatch
- New beneficiary or payout destination
- MFA reset / account recovery requests tied to payment workflows
What to Do If You Already Sent Payment
- Contact your bank/payment provider immediately and request fraud recall/hold.
- Preserve evidence (email headers, message IDs, invoices, callback logs).
- Freeze related approval workflows until root cause is confirmed.
- Reset affected account sessions/passwords and review MFA integrity.
Need Help Implementing This?
Sudo Truth can help implement this as a lightweight SOP + approval workflow pack for your team.
Get Implementation HelpThis is guidance, not a guarantee. When in doubt—verify by phone with a known contact.
Want a quick safety tune‑up for you or your team? Book a 30‑minute Quick Safety Check.
Sudo Tuth
Phone:
+1 (626) 946-9787
Email:
sudotruth@tutanota.com
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Saturday: Closed
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